Initiate a Return:
Contact us.
Provide your order number and the reason for the return.
Return Shipping:
Customers are responsible for return shipping costs.
Inspection: Once we receive your returned item, it will be inspected. We will notify you of the approval or rejection of your refund within 5 business days of receiving the return.
Refund:
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Shipping costs are non-refundable.
EXCHANGES:
We do not offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order.
Note: Espada reserves the right to modify this policy at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of such changes.